Support

Below are frequently asked questions. Email all other questions to: newber@freedomvoice.com.

  • Introduction

  • Does Newber replace my current phone number on my iPhone?

  • How is transferring Newber to another phone different from call forwarding?

  • Will Newber work on any telephone?

  • Will Newber work on an iPod Touch?

  • If I get Newber for my iPhone, do I still need AT&T?

  • Can my Newber have the same area code as my iPhone's?

  • How can I download Newber?

  • Is Newber available for any smartphone other than an iPhone?

  • Transferring Calls

  • How does Newber attach itself to the nearest landline?

  • How do I attach to a landline for the first time?

  • Can I attach Newber to a mobile telephone, even if it is not an iPhone?

  • Can I switch Newber from the iPhone to a landline during the middle of a call?

  • Outbound Calls & Contacts

  • How do I make a call using Newber?

  • Can I make an outbound call on Newber when it's attached to a landline?

  • Is the contact list in Newber the same as the regular contact list in my iPhone?

  • How do I add someone to my Newber contact list?

  • When I make outbound calls on my iPhone using Newber, will caller ID on the receiving party's phone display my iPhone's number or my Newber phone number?

  • What is "Contact Finder?"

  • Functions

  • How do I receive my Newber calls?

  • How do I disable Newber, so that I only receive calls to my iPhone number?

  • How do I access Newber's voicemail, recents or contact list?

  • Where are the settings for Newber?

  • How do I find out how many minutes that I have used for my Newber account?

  • Pricing

  • How much does Newber cost?

  • If I make an outbound call using Newber while it's attached to a landline, will I still be charged for my iPhone's AT&T minutes?

  • Am I charged for incoming Newber calls?

  • Troubleshooting

  • Why does Contact Finder function differently from the description on the Newber website?

  • Why don't I see any landlines listed under "Attach My Newber to"?

  • Who do I contact about a problem that I have with Newber?

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